Effortless for guests.
Invisible for you.
No training, no maintenance, no new hardware. Here's the whole thing — from your customer's first tap to your first month of insights.
The customer journey
They walk up — or scan
A guest approaches the iPad kiosk by your humidor, or scans its QR code to use their own phone. Either way, no account, no download, no waiting for staff.
A short conversation
The concierge asks a handful of friendly questions: experience level, preferred strength, flavors they love, the occasion, and what they'll be drinking. All taps, no typing — done in under a minute.
The AI consults your humidor
Their answers go to our AI sommelier along with a candidate list drawn from your live inventory. It can only pick cigars you carry — every recommendation is verified against your catalog before it appears.
Matches, with reasons
They see their top matches: tasting notes, strength, origin, a plain-English explanation of the fit, pairing suggestions, and an honest stock status — "in stock" or "special order."
Off to the humidor
Recommendation in hand (or on their phone via QR), they head to the shelf — and your staff steps in for the close, not the whole consultation. The kiosk resets itself for the next guest within 15 minutes.
Getting set up takes days, not months
Request a demo
Tell us about your shop. We'll walk you through the concierge live — with cigars like the ones you actually stock — and answer everything.
We load your humidor
Your inventory is seeded from our curated catalog of 258+ verified cigars — blends, strengths, and tasting profiles already filled in. Carry something rare? We'll add it.
Sign in and make it yours
You get a secure owner account. Set your store profile, adjust stock statuses, and register your iPad as a kiosk — the whole portal is built for shop owners, not IT departments.
Place the iPad. That's it.
Stand it by the humidor and you're live. Improvements arrive automatically — you'll never update software. Monthly usage stats start accruing on day one.
What you'll need
One iPad
Any reasonably modern iPad with a stand. Already have one behind the counter? Perfect — the concierge runs in the browser, full screen.
Wi‑Fi
Your existing store Wi‑Fi is all the connectivity it needs. We take care of everything behind the scenes — nothing to install, nothing to maintain.
Fifteen minutes
That's the owner onboarding: sign in, confirm your inventory, place the iPad. We handle the rest of the setup before you ever log in.
Ready to see it in action?
A 20-minute demo is the fastest way to know if Cigar Concierge fits your shop. We'll tailor it to your inventory and answer pricing for your situation directly.