The AI sommelier
for your humidor
Cigar Concierge turns an iPad into a 24/7 tobacconist — guiding every customer to the perfect cigar from the shelves of your shop, even when your staff is busy with someone else.
No new hardware. No customer accounts. Live in your shop in days.
A few questions.
A perfect match.
A customer walks up, answers a handful of quick questions — experience, strength, flavor, what they're drinking — and the concierge recommends cigars that are actually sitting in your humidor right now, with the reasoning to back each pick.
- Constrained to your inventory. The AI can only recommend cigars you stock — never an invented stick, never a competitor's.
- Sized for the sales floor. Big touch targets, dark lounge styling, and a flow a first-timer finishes in under a minute.
- Anonymous by design. No sign-ups, no emails collected — sessions reset themselves after 15 minutes.
Every customer gets your best tobacconist
Your most knowledgeable staff can't be everywhere. Cigar Concierge makes sure nobody leaves your shop without a confident recommendation — and a reason to come back.
Sell more sticks
Hesitant browsers become buyers when an AI sommelier explains exactly why a cigar on your shelf fits their taste, budget, and drink of choice.
No new hardware
Open it on any iPad and it runs full screen like a purpose-built kiosk. Customers can carry it on their own phones via QR — nothing to download.
Know what's working
Monthly usage stats show how often customers use the concierge and what it recommends — so you can stock toward demand.
Everything the modern lounge needs
AI recommendations
AI-powered matching with tasting notes and reasoning — grounded in your real inventory, never invented.
Live inventory matching
"In stock" and "special order" statuses on every recommendation. Update your humidor in the owner portal any time.
QR handoff
One scan and the whole experience moves to the customer's phone — they browse your humidor from the leather chair.
Drink pairings
Whiskey, rum, coffee, or nothing at all — a real pairing taxonomy shapes every recommendation, not an afterthought.
Owner portal
Manage inventory, pick from a 258-cigar curated catalog, register kiosk devices, and tune your shop's profile — from anywhere.
Private & secure
Anonymous customer sessions that clear themselves after 15 minutes. Bank-grade sign-in for owners. Your data stays yours.
From curious browser to happy customer
They answer
A short, friendly wizard — experience level, strength, flavors, occasion, pairing. Under a minute, no typing required.
The concierge matches
AI weighs their answers against your live inventory and picks the best cigars in your shop — with honest reasoning for each.
They buy with confidence
Recommendations show stock status and pairing notes. A QR code takes the list to their phone as they head to the humidor.
Put a concierge in your shop
Tell us about your store and we'll set up a live demo with your kind of inventory. Pricing is tailored to your shop — no public rate card, no pressure.